Do you provide planning advice?
Yes, and it’s FREE! We are always happy to discuss your needs at an early stage. We can give you some general advice and take notes to understand your requirements, advise on some options, and if you’re happy we can arrange for a free site survey. Call us on 0118 9883009 to find out more.
How do I order?
Call us on 0118 9883009 or email. One of our friendly team will provide a FREE quotation. Orders are accepted by email or fax: 0118 988 3006.
Do you offer bulk discounts?
Yes! Call us on 0118 9883009 or send us an email.
Do prices include VAT?
No, prices are subject to VAT.
Do you deliver?
Yes, all our furniture is delivered by us to you. Each item will be delivered to an address and location as instructed by you, at a time convenient to your needs. Most orders are delivered free within a 50 mile radius of Reading, however orders under £300 may incur a delivery cost. This will be confirmed at the time of quotation.
Will the furniture come flat packed?
No. Unlike most internet companies, all our furniture will arrive fully assembled. All chairs will arrive in a dust bag ready for use. All large furniture items will be delivered as per predetermined instructions dependent on access.
Can I return the goods if I change my mind?
Unfortunately we don’t accept returns. The majority of goods we supply are manufactured to order in bespoke finishes, fabrics, sizes and quantities.
Where are you based?
We are based in Reading, Berkshire and supply office furniture throughout the South East including London.
Do you supply ergonomic chairs and sit stand desks?
Yes, and we can provide advice on the best solution to suit individual users.
Will you take our old furniture away?
Yes, we can arrange a recycling service at a small additional cost.
How long have HSI been in business?
We’ve been in business for over 30 years. We pride ourselves on a consultative approach and long-lasting relationships with high quality British manufacturers. See our customer testimonials.
Can you repair or renovate existing furniture?
Yes, our own in-house team can reupholster and repair chairs. We can supply most parts to replace broken components. In addition, we offer a French Polishing service to re-finish all wood products. See our renovation FAQ.
Do you provide a warranty on new or re-upholstered furniture?
Yes, new chairs and desk systems come with structural guarantees. Please request warranty information. Re-upholstery will have a 12 month warranty. All parts supplied have a 12 month warranty.
Do you supply health and safety checks on furniture?
Yes, we can supply a service to check and label chairs fit for use. We do this with each chair supplied or repaired by us, and we can also provide this service onsite if required. All products and service supplied by HSI will be to UK standards. All fabrics meet UK fire regulations. All foams used within new and our reupholster services also adhere to UK fire regulations.